move FAQ

1 files changed, 203 insertions, 19 deletions

diff --git a/template/faq.html.j2 b/template/faq.html.j2
index b689cb89..ecbc5c29 100644
--- a/template/faq.html.j2
+++ b/template/faq.html.j2
@@ -31,7 +31,7 @@
     <h2>{{ _("Where is the balance in my wallet stored?") }}</h2>
     <p>
       {% trans %}
-        Your wallet stores digital cash and thus ultimately your computer holds your balance. 
+        Your wallet stores digital cash and thus ultimately your computer holds your balance.
         The Taler Exchange keeps funds matching all unspent digital cash in a settlement account.
       {% endtrans %}
     </p>
@@ -56,9 +56,9 @@
     <h2>{{ _("What if my computer is hacked?") }}</h2>
     <p>
       {% trans %}
-        In case of a compromise of one of your devices, an attacker can spend digital cash from your wallet. 
-        Checking your balance might reveal to you whether your device has eventually been compromised. 
-        If a coin has been spent, this coin cannot be spent a second time. 
+        In case of a compromise of one of your devices, an attacker can spend digital cash from your wallet.
+        Checking your balance might reveal to you whether your device has eventually been compromised.
+        If a coin has been spent, this coin cannot be spent a second time.
         The Exchange examines every coin whether it has been spent and thus makes double spending impossible.
       {% endtrans %}
     </p>
@@ -66,9 +66,9 @@
     <h2>{{ _("Can I send money to my friends with Taler?") }}</h2>
     <p>
       {% trans %}
-        Taler supports push and pull payments between wallets (also known as peer-to-peer payments). 
-        While the payment appears to be directly between wallets, technically the operation 
-        is intermediated by the payment service provider which will typically be legally required 
+        Taler supports push and pull payments between wallets (also known as peer-to-peer payments).
+        While the payment appears to be directly between wallets, technically the operation
+        is intermediated by the payment service provider which will typically be legally required
         to identify the recipient of the funds before allowing the transaction to complete.
       {% endtrans %}
     </p>
@@ -140,9 +140,9 @@
     <p>
       {% trans %}
         The exchange would be operated by a bank or in cooperation with a bank, and that bank
-        would hold the funds in escrow respectively on an internal settlement account. 
-        Note that this bank could be a regular bank or a central bank for a central bank digital currency. 
-        Irrespective of this, the bank would fall under the relevant financial services regulations, 
+        would hold the funds in escrow respectively on an internal settlement account.
+        Note that this bank could be a regular bank or a central bank for a central bank digital currency.
+        Irrespective of this, the bank would fall under the relevant financial services regulations,
         which is one reason why consumers can rely on the conversion of Taler coins into normal bank money.
       {% endtrans %}
     </p>
@@ -150,18 +150,18 @@
     <h2>{{ _("To whom would consumers complain to in case of non-conversion or non-compliance?") }}</h2>
     <p>
       {% trans %}
-        From a technical point of view, any exchange is audited by one or more independent auditors. 
-        Merchants and consumer wallets will report certain issues automatically to the auditors, 
-        but auditors may also provide a method for manual submission of issues. 
+        From a technical point of view, any exchange is audited by one or more independent auditors.
+        Merchants and consumer wallets will report certain issues automatically to the auditors,
+        but auditors may also provide a method for manual submission of issues.
         The auditors are expected to make their reports available to the respective regulatory authorities, or even the general public.
     </p>
     <p>
-        From a legal point of view, users can always turn to their national authority responsible for 
-        settling disputes concerning the management of exchange services. 
-        For exchange services conducting business in Germany, this would be the general authority 
-        in charge of disputes (<a href="https://www.verbraucher-schlichter.de">Universalschlichtungsstelle des Bundes</a>). 
-        In addition to this, the European Online Dispute Resolution (see <a href="http://ec.europa.eu/odr">ODR</a>) 
-        as a platform provided by the European Commission can be called for the settlement of disputes 
+        From a legal point of view, users can always turn to their national authority responsible for
+        settling disputes concerning the management of exchange services.
+        For exchange services conducting business in Germany, this would be the general authority
+        in charge of disputes (<a href="https://www.verbraucher-schlichter.de">Universalschlichtungsstelle des Bundes</a>).
+        In addition to this, the European Online Dispute Resolution (see <a href="http://ec.europa.eu/odr">ODR</a>)
+        as a platform provided by the European Commission can be called for the settlement of disputes
         concerning exchange services headquartered in member states of the European Union.
       {% endtrans %}
     </p>
@@ -199,5 +199,189 @@
       {% endtrans %}
     </p>
 
+<!--
+FIXME: change style to the above, review questions & answers, possibly de-duplicate & re-order!
+
+		<div class="innfaqSec">
+			<div id="accordion">
+				<div class="row">
+					<div class="col-sm-12">
+						<div class="card">
+							<div class="card-header">
+								<a class="card-link" data-toggle="collapse" href="#collapse">{% trans %}Frequently Asked Questions{% endtrans %}</a>
+							</div>
+							<div id="collapse" class="collapse show" data-parent="#accordion">
+							</div>
+						</div>
+					</div>
+				</div>
+			</div>
+		</div>
+		<div class="innfaqSec">
+			<div id="accordion">
+				<div class="row">
+					<div class="col-sm-12">
+						<div class="card">
+							<div class="card-header">
+								<a class="card-link" data-toggle="collapse" href="#collapse1" id="collapse1_header">{% trans %}How do I install a Taler wallet on my browser?{% endtrans %}</a>
+							</div>
+							<div id="collapse1" class="collapse show" data-parent="#accordion">
+								<div class="card-body">
+									<p>{% trans %}Please visit the <a href="https://wallet.taler.net/" target="_blank" rel="noopener noreferrer">Taler wallet install page for browser extensions</a> and select the wallet matching with your browser type.{% endtrans %}</p>
+								</div>
+							</div>
+						</div>
+					</div>
+				</div>
+			</div>
+		</div>
+		<div class="innfaqSec">
+			<div id="accordion">
+				<div class="row">
+					<div class="col-sm-12">
+						<div class="card">
+							<div class="card-header">
+								<a class="card-link" data-toggle="collapse" href="#collapse2" id="collapse2_header">{% trans %}How do I install a Taler wallet on my phone?{% endtrans %}</a>
+							</div>
+							<div id="collapse2" class="collapse show" data-parent="#accordion">
+								<div class="card-body">
+									<p>{% trans %}Please visit an app store matching with your smartphone and select the Taler app. Above here on this page, you will find links guiding you to the respective app stores</a>.{% endtrans %}</p>
+								</div>
+							</div>
+						</div>
+					</div>
+				</div>
+		 	 </div>
+		</div>
+		<div class="innfaqSec">
+			<div id="accordion">
+				<div class="row">
+					<div class="col-sm-12">
+						<div class="card">
+							<div class="card-header">
+								<a class="card-link" data-toggle="collapse" href="#collapse3">{% trans %}Where is the balance in my wallet stored?{% endtrans %}</a>
+							</div>
+							<div id="collapse3" class="collapse show" data-parent="#accordion">
+								<div class="card-body">
+									<p>{% trans %}Your wallet stores digital cash and thus ultimately your computer holds your balance. The Taler Exchange
+									keeps funds matching all unspent digital cash in a settlement account.{% endtrans %}</p>
+								</div>
+							</div>
+						</div>
+					</div>
+				</div>
+			</div>
+		</div>
+		<div class="innfaqSec">
+			<div id="accordion">
+				<div class="row">
+					<div class="col-sm-12">
+						<div class="card">
+							<div class="card-header">
+								<a class="card-link" data-toggle="collapse" href="#collapse4">{% trans %}What if my wallet is lost?{% endtrans %}</a>
+							</div>
+							<div id="collapse4" class="collapse show" data-parent="#accordion">
+								<div class="card-body">
+									<p>{% trans %}In case of a compromise of one of your devices, an attacker can spend digital cash from your wallet.
+									Checking your balance might reveal to you whether your device has eventually been compromised. If a coin has been spent,
+									this coin cannot be spent a second time. The Exchange examines every coin whether it has been spent and thus makes
+									double spending impossible.{% endtrans %}</p>
+									<p>{% trans %}The risk of losing a wallet can be mitigated by making backups or keeping the balance reasonably low.{% endtrans %}</p>
+								</div>
+							</div>
+						</div>
+					</div>
+				</div>
+			</div>
+		</div>
+		<div class="innfaqSec">
+			<div id="accordion">
+				<div class="row">
+					<div class="col-sm-12">
+						<div class="card">
+							<div class="card-header">
+								<a class="card-link" data-toggle="collapse" href="#collapse5">{% trans %}What if my computer is hacked?{% endtrans %}</a>
+							</div>
+							<div id="collapse5" class="collapse show" data-parent="#accordion">
+								<div class="card-body">
+									<p>{% trans %}Since Taler's digital cash in your wallet is anonymized, the exchange cannot assist you in recovering
+									a lost or stolen wallet. Just like with a physical wallet for cash, you are responsible for keeping it safe.{% endtrans %}</p>
+									<p>{% trans %}The risk of losing a wallet can be mitigated by making backups or keeping the balance reasonably low.{% endtrans %}</p>
+								</div>
+							</div>
+						</div>
+					</div>
+				</div>
+			</div>
+		</div>
+		<div class="innfaqSec">
+			<div id="accordion">
+				<div class="row">
+					<div class="col-sm-12">
+						<div class="card">
+							<div class="card-header">
+								<a class="card-link" data-toggle="collapse" href="#collapse6">{% trans %}How does Taler protect my privacy?{% endtrans %}</a>
+							</div>
+							<div id="collapse6" class="collapse show" data-parent="#accordion">
+								<div class="card-body">
+									<p>{% trans %}Your wallet stores digital coins that are <a href="https://en.wikipedia.org/wiki/Blind_signature">blindly signed</a>
+									by an exchange.  The use of a blind signature protects your privacy as it prevents the exchange from knowing which coin it signed
+									for which customer.{% endtrans %}</p>
+								</div>
+							</div>
+						</div>
+					</div>
+				</div>
+			</div>
+		</div>
+		<div class="innfaqSec">
+			<div id="accordion">
+				<div class="row">
+					<div class="col-sm-12">
+						<div class="card">
+							<div class="card-header">
+								<a class="card-link" data-toggle="collapse" href="#collapse7">{% trans %}Can I send money to my friends with Taler?{% endtrans %}</a>
+							</div>
+							<div id="collapse7" class="collapse show" data-parent="#accordion">
+								<div class="card-body">
+									<p>{% trans %}Taler supports push and pull payments between wallets (also known as peer-to-peer payments).
+									While the payment appears to be directly between wallets, technically the operation is intermediated by
+									the payment service provider which will typically be legally required to identify the recipient of the
+									funds before allowing the transaction to complete.{% endtrans %}</p>
+								</div>
+							</div>
+						</div>
+					</div>
+				</div>
+			</div>
+		</div>
+		<div class="innfaqSec">
+			<div id="accordion">
+				<div class="row">
+					<div class="col-sm-12">
+						<div class="card">
+							<div class="card-header">
+								<a class="card-link" data-toggle="collapse" href="#collapse8">{% trans %}To whom would consumers complain to in case of non-conversion or non-compliance?{% endtrans %}</a>
+							</div>
+							<div id="collapse8" class="collapse show" data-parent="#accordion">
+								<div class="card-body">
+									<p>{% trans %}In case that customers or merchants have reason to complain about the Taler payment system,
+									Taler Operations AG will be their first point of contact. We are always grateful for your suggestions
+									for improvement and for error messages. The best way to file these is done via our
+									<a href="https://bugs.gnunet.org" target="_blank" rel="noopener noreferrer">bug tracker</a>.
+									The ticket system makes it possible to submit reports anonymously.
+									Taler Operations AG is a member at VQF, a Swiss association for the quality assurance of financial services
+									(Verein zur Qualitätssicherung von Finanzdienstleistungen, General-Guisan-Str. 6, 6300 Zug,
+									phone +41 41 763 28 20) where users could also turn to in case of complaints.{% endtrans %}</p>
+								</div>
+							</div>
+						</div>
+					</div>
+				</div>
+			</div>
+		</div>
+-->
+
+
   </div>
 {% endblock body_content %}