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| -rw-r--r-- | .github/SUPPORT.md | 26 | ||||
| -rw-r--r-- | README.md | 29 |
2 files changed, 28 insertions, 27 deletions
diff --git a/.github/SUPPORT.md b/.github/SUPPORT.md new file mode 100644 index 0000000000..1a086bd2cc --- /dev/null +++ b/.github/SUPPORT.md @@ -0,0 +1,26 @@ +# Support + +Node.js contributors have limited availability to address general support +questions. Please make sure you are using a [currently-supported version of +Node.js](https://github.com/nodejs/Release#release-schedule). + +When looking for support, please first search for your question in these venues: + +* [Node.js Website](https://nodejs.org/en/), especially the + [API docs](https://nodejs.org/api/) +* [Node.js Help](https://github.com/nodejs/help) +* [Open or closed issues in the Node.js GitHub organization](https://github.com/issues?utf8=%E2%9C%93&q=sort%3Aupdated-desc+org%3Anodejs+is%3Aissue) + +If you didn't find an answer in the resources above, try these unofficial +resources: + +* [Questions tagged 'node.js' on Stack Overflow](https://stackoverflow.com/questions/tagged/node.js) +* [#node.js channel on chat.freenode.net](https://webchat.freenode.net?channels=node.js&uio=d4) +* [Node.js Slack Community](https://node-js.slack.com/) + * To register: [nodeslackers.com](http://www.nodeslackers.com/) + +GitHub issues are for tracking enhancements and bugs, not general support. + +The open source license grants you the freedom to use Node.js. It does not +guarantee commitments of other people's time. Please be respectful and manage +your expectations. @@ -36,29 +36,8 @@ The Node.js project uses an [open governance model](./GOVERNANCE.md). The ## Support -Node.js contributors have limited availability to address general support -questions. Please make sure you are using a [currently-supported version of -Node.js](https://github.com/nodejs/Release#release-schedule). - -When looking for support, please first search for your question in these venues: - -* [Node.js Website][] -* [Node.js Help][] -* [Open or closed issues in the Node.js GitHub organization](https://github.com/issues?utf8=%E2%9C%93&q=sort%3Aupdated-desc+org%3Anodejs+is%3Aissue) - -If you didn't find an answer in the resources above, try these unofficial -resources: - -* [Questions tagged 'node.js' on StackOverflow][] -* [#node.js channel on chat.freenode.net][] -* [Node.js Slack Community](https://node-js.slack.com/) - * To register: [nodeslackers.com](http://www.nodeslackers.com/) - -GitHub issues are for tracking enhancements and bugs, not general support. - -The open source license grants you the freedom to use Node.js. It does not -guarantee commitments of other people's time. Please be respectful and manage -your expectations. +Looking for help? Check out the +[instructions for getting support](.github/SUPPORT.md). ## Release Types @@ -601,10 +580,6 @@ Other keys used to sign some previous releases: [Code of Conduct]: https://github.com/nodejs/admin/blob/master/CODE_OF_CONDUCT.md [Contributing to the project]: CONTRIBUTING.md -[Node.js Help]: https://github.com/nodejs/help [Node.js Foundation]: https://nodejs.org/en/foundation/ -[Node.js Website]: https://nodejs.org/en/ -[Questions tagged 'node.js' on StackOverflow]: https://stackoverflow.com/questions/tagged/node.js [Working Groups]: https://github.com/nodejs/TSC/blob/master/WORKING_GROUPS.md [Strategic Initiatives]: https://github.com/nodejs/TSC/blob/master/Strategic-Initiatives.md -[#node.js channel on chat.freenode.net]: https://webchat.freenode.net?channels=node.js&uio=d4 |