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diff --git a/static/papers/thesis_belen_barros_pena.pdf b/static/papers/thesis_belen_barros_pena.pdf Binary files differnew file mode 100644 index 0000000..28552cf --- /dev/null +++ b/static/papers/thesis_belen_barros_pena.pdf diff --git a/template/news/2021-11.html.j2 b/template/news/2021-11.html.j2 new file mode 100644 index 0000000..d47314d --- /dev/null +++ b/template/news/2021-11.html.j2 @@ -0,0 +1,51 @@ +{% extends "common/news.j2" %} +{% block body_content %} +<h1>2021-11: "Understanding and designing technologies for everyday financial collaboration" published</h1> +<p> +We are happy to announce that Belén finished her PhD thesis +on"Understanding and designing technologies for everyday financial +collaboration" which contains many inspirational ideas for future +payment systems like GNU Taler: +</p> +<p> +Perhaps enticed by the promise of reduced marginal costs per customer and other +“operational efficiencies”, the financial industry seems to take for granted that +introducing technology into their services delivers convenience and makes it easier +for people to manage their money. The overwhelmingly positive discourse that +surrounds financial technologies portrays them as the inevitable next step in the +evolution of money, and as driving consumer empowerment by reducing costs and +improving quality of service. Research, however, has linked those very same +technologies to new and existing forms of financial exclusion. This raises the +question of how we can design financial technologies that promote access and +fairness. +</p> +<p> +In this thesis, I take on this question by casting a critical lens over the design of +financial technologies through experiences of financial difficulty and financial third +party access. I conducted qualitative studies with a team inside the banking industry +tasked with servicing customers deemed “vulnerable”; and with a group of people +who live under the “double trouble” (Topor et al., 2016) of mental illness and +financial difficulty. The latter trialled a new financial third party access digital service +for 3 months. These varied perspectives on financial difficulty and third party access +reveal the unintended consequences of introducing technology into our interactions +with money, and the theories and assumptions concealed in the design of existing +financial technologies. +</p> +<p> +Based on the insights of these studies, and a synthesis of the literature on the +nature of money, this thesis contributes alternative paradigms that may help us +design financial technologies differently. Such technologies would reflect an +understanding of money as a social relation, and of our finances as a collaborative +endeavour. Rather than focusing on efficiency, resource optimisation and asset +protection, they would encourage flexibility, complementarity, reflection, +appropriation, positive forms of security, collaboration and participation. By +designing financial technologies under different theoretical premises and with +different priorities, we may promote access, fairness and democratic oversight in +financial service provision, particularly for those experiencing financial difficulty. +</p> +<h4>Download links</h4> +<ul> +<li><a href="/papers/thesis_belen_barros_pena.pdf">PDF (English)</a></li> +</ul> + +{% endblock body_content %} @@ -28,6 +28,9 @@ langs_full: tr: Türk meetingnotes: newsposts: + - page: 2021-11.html + date: 2021-11-04 + title: Understanding and designing technologies for everyday financial collaboration - page: 2021-10.html date: 2021-10-12 title: Cómo Emitir una Moneda Digital del Banco Central @@ -135,6 +138,14 @@ paperslist: comment: - year: 2021 authors: + - Belén Barros Pena + kind: PhD Thesis + name: "Understanding and designing technologies for everyday financial collaboration" + url_html: + comment: + url_pdf: "papers/thesis_belen_barros_pena.pdf" + - year: 2021 + authors: - Christian Grothoff - Florian Dold kind: Article |