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      6 <title>We Can Put an End to Word Attachments
      7 - GNU Project - Free Software Foundation</title>
      8 <meta http-equiv="keywords" content="GNU, FSF, Free Software Foundation, Linux, general, public, license, gpl, general public license, freedom, software, power, rights, word, attachment, word attachment, microsoft" />
      9 <meta http-equiv="description" content="This essay explains why Microsoft Word attachments to email are bad, and describes what you can do to help stop this practice." />
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     15 <div class="article reduced-width">
     16 <h2>We Can Put an End to Word Attachments</h2>
     17 
     18 <address class="byline">by Richard Stallman</address>
     19 
     20 <p>
     21 Don't you just hate receiving Word documents in email messages?  Word
     22 attachments are annoying, but, worse than that, they impede people from
     23 switching to free software.  Maybe we can stop this practice with a
     24 simple collective effort.  All we have to do is ask each person who
     25 sends us a Word file to reconsider that way of doing things.</p>
     26 
     27 <p>
     28 Most computer users use Microsoft Word.  That is unfortunate for them,
     29 since Word is proprietary software, denying its users the freedom to
     30 study, change, copy, and redistribute it.  And because Microsoft
     31 changes the Word file format with each release, its users are locked
     32 into a system that compels them to buy each upgrade whether they want
     33 a change or not.  They may even find, several years from now, that the
     34 Word documents they are writing this year can no longer be read with
     35 the version of Word they use then.</p>
     36 
     37 <p>
     38 But it hurts us, too, when they assume we use Word and send us (or
     39 demand that we send them) documents in Word format.  Some people
     40 publish or post documents in Word format.  Some organizations will
     41 only accept files in Word format: I heard from someone that he was
     42 unable to apply for a job because resumes had to be Word files.  Even
     43 governments sometimes impose Word format on the public, which is truly
     44 outrageous.</p>
     45 
     46 <p>
     47 For us users of free operating systems, receiving Word documents is an
     48 inconvenience or an obstacle.  But the worst impact of sending Word
     49 format is on people who might switch to free systems: they hesitate
     50 because they feel they must have Word available to read the Word files
     51 they receive.  The practice of using the secret Word format for
     52 interchange impedes the growth of our community and the spread of
     53 freedom.  While we notice the occasional annoyance of receiving a Word
     54 document, this steady and persistent harm to our community usually
     55 doesn't come to our attention.  But it is happening all the time.</p>
     56 
     57 <p>
     58 Many GNU users who receive Word documents try to find ways to handle
     59 them.  You can manage to find the somewhat obfuscated ASCII text in
     60 the file by skimming through it.  Free software today can read most
     61 Word documents, but not all&mdash;the format is secret and has not been
     62 entirely decoded.  Even worse, Microsoft can change it at any time.</p>
     63 
     64 <p>
     65 Worst of all, it has already done so.  Microsoft Office 2007 uses by
     66 default a format based on the patented OOXML format.  (This is the one
     67 that Microsoft got declared an &ldquo;open standard&rdquo; by
     68 political manipulation and packing standards committees.)  The actual
     69 format is not entirely OOXML, and it is not entirely documented.
     70 Microsoft offers a gratis patent license for OOXML on terms which do
     71 not allow free implementations.  We are thus beginning to receive Word
     72 files in a format that free programs are not even allowed to read.</p>
     73 
     74 <p>
     75 When you receive a Word file, if you think of that as an isolated
     76 event, it is natural to try to cope by finding a way to read it.
     77 Considered as an instance of a pernicious systematic practice, it
     78 calls for a different approach.  Managing to read the file is treating
     79 a symptom of an epidemic disease; what we really want to do is stop
     80 the disease from spreading.  That means we must convince people not to
     81 send or post Word documents.</p>
     82 
     83 <p>
     84 I therefore make a practice of responding to Word attachments with a
     85 polite message explaining why the practice of sending Word files is a
     86 bad thing, and asking the person to resend the material in a nonsecret
     87 format.  This is a lot less work than trying to read the somewhat
     88 obfuscated ASCII text in the Word file.  And I find that people
     89 usually understand the issue, and many say they will not send Word
     90 files to others any more.</p>
     91 
     92 <p>
     93 If we all do this, we will have a much larger effect.  People who
     94 disregard one polite request may change their practice when they
     95 receive multiple polite requests from various people.  We may be able
     96 to give <em>Don't send Word format!</em> the status of netiquette,
     97 if we start systematically raising the issue with everyone who sends
     98 us Word files.</p>
     99 
    100 <p>
    101 To make this effort efficient, you will probably want to develop a
    102 canned reply that you can quickly send each time it is necessary.
    103 I've included two examples: the version I have been using recently,
    104 followed by a new version that teaches a Word user how to convert to
    105 other useful formats.  They are followed by several suggestions sent
    106 by other people.</p>
    107 
    108 <p>
    109 You can use these replies verbatim if you like, or you can personalize
    110 them or write your own.  By all means construct a reply that fits your
    111 ideas and your personality&mdash;if the replies are personal and not
    112 all alike, that will make the campaign more effective.</p>
    113 
    114 <p>
    115 These replies are meant for individuals who send Word files.  When you
    116 encounter an organization that imposes use of Word format, that calls
    117 for a different sort of reply; there you can raise issues of fairness
    118 that would not apply to an individual's actions.</p>
    119 
    120 <p>
    121 Some recruiters ask for resumes in Word format.  Ludicrously, some
    122 recruiters do this even when looking for someone for a free software
    123 job.  (Anyone using those recruiters for free software jobs is not
    124 likely to get a competent employee.)  To help change this practice,
    125 you can put a link to this page into your resume, next to links to
    126 other formats of the resume.  Anyone hunting for a Word version of the
    127 resume will probably read this page.</p>
    128 
    129 <p>
    130 This page talks about Word attachments, since they are by far the most
    131 common case.  However, the same issues apply with other proprietary
    132 formats, such as PowerPoint and Excel.  Please feel free to adapt the
    133 replies to cover those as well, if you wish.</p>
    134 
    135 <p>
    136 With our numbers, simply by asking, we can make a difference.</p>
    137 
    138 <hr class="column-limit" />
    139 
    140 <p>
    141 <em>You sent the attachment in Microsoft Word format, a secret
    142 proprietary format, so I cannot read it.  If you send me the plain
    143 text, HTML, or PDF, then I could read it.</em></p>
    144 
    145 <p>
    146 <em>Sending people documents in Word format has bad effects, because that
    147 practice puts pressure on them to use Microsoft software.  In effect,
    148 you become a buttress of the Microsoft monopoly.  This specific
    149 problem is a major obstacle to the broader adoption of GNU/Linux.
    150 Would you please reconsider the use of Word format for communication
    151 with other people?</em></p>
    152 
    153 <p>
    154 (Explanatory note: I can handle ODF too, but it isn't very convenient
    155 for me, so I don't include it in my list of suggestions.)</p>
    156 
    157 <hr class="column-limit" />
    158 
    159 <p>
    160 <em>You sent the attachment in Microsoft Word format, a secret
    161 proprietary format, so it is hard for me to read.  If you send me
    162 plain text, HTML, or PDF, then I will read it.</em></p>
    163 
    164 <p>
    165 <em>Distributing documents in Word format is bad for you and for others.
    166 You can't be sure what they will look like if someone views them
    167 with a different version of Word; they may not work at all.</em></p>
    168 
    169 <p>
    170 <em>Receiving Word documents is bad for you because they can carry
    171 viruses (see https://en.wikipedia.org/wiki/Macro_virus).
    172 Sending Word documents is bad for you because a Word document normally
    173 includes hidden information about the author, enabling those in the
    174 know to pry into the author's activities (maybe yours).  Text that you
    175 think you deleted may still be embarrassingly present.  See
    176 http://news.bbc.co.uk/2/hi/technology/3154479.stm for more
    177 info.</em></p>
    178 
    179 <p>
    180 <em>But above all, sending people Word documents puts pressure on them
    181 to use Microsoft software and helps to deny them any other choice.  In
    182 effect, you become a buttress of the Microsoft monopoly.  This
    183 pressure is a major obstacle to the broader adoption of free
    184 software.</em></p>
    185 
    186 <p>
    187 <em>Would you please switch to a different way of sending files to other
    188 people, instead of Word format?</em></p>
    189 
    190 <p>
    191 <em>Microsoft is already starting to make Word users switch to a new
    192 version of Word format, based on OOXML.  Its specs are 6000 pages
    193 long&mdash;so complex that probably no one else can ever fully implement it&mdash;and
    194 Microsoft can sue you for patent infringement if you try.  If you
    195 don't wish to join in this attack against interoperability, the way to
    196 avoid it is by deciding not to use Word format for interchange.</em></p>
    197 
    198 <p>
    199 <em>Both versions of Word format allow <a href="https://outflank.nl/blog/2019/05/05/evil-clippy-ms-office-maldoc-assistant/">incorporation of malware</a>.</em></p>
    200 
    201 <p>
    202 <em>To convert the file to HTML using Word is simple.  Open the
    203 document, click on File, then Save As, and in the Save As Type strip
    204 box at the bottom of the box, choose HTML Document or Web Page.  Then
    205 choose Save.  You can then attach the new HTML document instead of
    206 your Word document.  Note that Word changes in inconsistent
    207 ways&mdash;if you see slightly different menu item names, please try
    208 them.</em></p>
    209 
    210 <p>
    211 <em>To convert to plain text is almost the same&mdash;instead of HTML
    212 Document, choose Text Only or Text Document as the Save As
    213 Type.</em></p>
    214 
    215 <p>
    216 <em>Your computer may also have a program to convert to PDF format.
    217 Select File, then Print.  Scroll through available printers and select
    218 the PDF converter.  Click on the Print button and enter a name for the
    219 PDF file when requested.</em></p>
    220 
    221 <p>
    222 <em>See https://www.gnu.org/philosophy/no-word-attachments.html for more
    223 about this issue.</em></p>
    224 
    225 <hr class="column-limit" />
    226 
    227 <p>
    228 Here's another approach, suggested by Bob Chassell.  It requires that
    229 you edit it for the specific example, and it presumes you have a way
    230 to extract the contents and see how long they are.</p>
    231 
    232 <p>
    233 <em>I am puzzled.  Why did you choose to send me 876,377 bytes in your
    234 recent message when the content is only 27,133 bytes?</em></p>
    235 
    236 <p>
    237 <em>You sent me five files in the non-standard, bloated .doc format that
    238 is Microsoft's secret, rather than in the international, public, and
    239 more efficient format of plain text.</em></p>
    240 
    241 <p>
    242 <em>Microsoft can (and did recently in Kenya and Brazil) have local
    243 police enforce laws that prohibit students from studying the code,
    244 prohibit entrepreneurs starting new companies, and prohibit
    245 professionals offering their services.  Please don't give them your
    246 support.</em></p>
    247 
    248 <hr class="column-limit" />
    249 
    250 <p>
    251 John D. Ramsdell suggests people discourage the use of proprietary
    252 attachments by making a small statement in their <code>.signature</code>
    253 file:</p>
    254 
    255 <p>
    256 <em>Please avoid sending me Word or PowerPoint attachments.<br />
    257 See https://www.gnu.org/philosophy/no-word-attachments.html</em></p>
    258 
    259 <hr class="column-limit" />
    260 
    261 <p>
    262 <a href="/philosophy/anonymous-response.html">Here is a response
    263 letter</a> to an email message with a Word
    264 attachment.</p>
    265 
    266 <hr class="column-limit" />
    267 
    268 <p>
    269 Kevin Cole of the Gallaudet University in Washington,
    270 DC, <a href="/philosophy/kevin-cole-response.html">sends out this
    271 automatic reply message</a> whenever he receives a word
    272 attachment.  (I think it is
    273 better to send the responses by hand, and make it clear that you have
    274 done so, because people will receive them better.)</p>
    275 </div>
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    282 <p>Please send general FSF &amp; GNU inquiries to
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    284 There are also <a href="/contact/">other ways to contact</a>
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    324 <p>Copyright &copy; 2002, 2003, 2008, 2020, 2021 Richard Stallman</p>
    325 
    326 <p>This page is licensed under a <a rel="license"
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    332 <p class="unprintable">Updated:
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    334 $Date: 2021/09/05 09:34:35 $
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