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088-wallet-withdraw.rst (4869B)


      1 DD 88: Wallet Withdrawal Experience
      2 ###################################
      3 
      4 Summary
      5 =======
      6 This document describes withdraw flow and experience in wallet. It defines what Android, iOS and WebExtension
      7 should follow in order to have a coherent withdrawal experience between platforms.
      8 
      9 Motivation
     10 ==========
     11 We want user to have smooth withdrawal experience independent of the platform they are using.
     12 
     13 Requirements
     14 ============
     15 
     16 Proposed Solution
     17 =================
     18 
     19 Withdraw
     20 ~~~~~~~~
     21 
     22 .. image:: wallet-designs/cta-withdraw-1.png
     23    :width: 50%
     24 
     25 After choosing "Withdraw" action or pressing "Withdraw digital cash" button from "Empty wallet screen", the user is presented with this screen.
     26 The keyboard for amount entry automatically opens.
     27 The Withdraw button is disabled until a valid amount is entered. Once a valid amount is provided, the button is enabled and displayed with the primary color.
     28 
     29 .. image:: wallet-designs/cta-withdraw-2.png
     30    :width: 50%
     31 
     32 The user can select a currency from a dropdown list.
     33 A warning icon appears next to the currency selector; tapping it opens a dialog (see next image).
     34 The warning icon uses the warning color from the :doc:`066-wallet-color-scheme`.
     35 
     36 .. image:: wallet-designs/cta-withdraw-3.png
     37    :width: 50%
     38 
     39 The warning dialog displays the message:
     40 "The service provider is not trusted by the developers of this wallet."
     41 
     42 .. image:: wallet-designs/cta-withdraw-4.png
     43 
     44 If applicable, fees are displayed below the amount input field.
     45 Below the amount section, amount shortcuts defined by the exchange are shown for quick selection.
     46 
     47 More details about the prototype are available here:
     48 `Penpot Prototype <https://penpot.taler.net/#/workspace?team-id=826af720-982c-8096-8006-0dbdd6a758c1&file-id=29e68e1b-4b36-81a2-8006-bf7630bda762&page-id=29e68e1b-4b36-81a2-8006-bf7630bda763&layout=assets>`_
     49 
     50 Withdraw pending
     51 ~~~~~~~~~~~~~~~~
     52 
     53 .. image:: wallet-designs/cta-withdraw-pending-1.png
     54 
     55 This screen is shown after the user confirms the withdrawal **if only** 1 QR code available
     56 for withdrawal digital cash.
     57 
     58 Screen contains:
     59 
     60 - Header with title "Withdraw pending"
     61 - Date of withdrawal
     62 - Exchange base_url
     63 - Amount
     64 - Fees
     65 - Text: "Follow the instructions to enter the transfer details into your banking app:"
     66 - Primary button "Wire transfers instructions" that opens a screen with instructions for wire transfer (see next image)
     67 - Text: "Or share this QR code with your banking app to withdraw digital cash"
     68 - Swiss QR code with black and white flag inside
     69 - Secondary button "Share" that opens the system share dialog to share the QR code with banking app
     70 
     71 Wire transfer instructions
     72 ~~~~~~~~~~~~~~~~~~~~~~~~~~
     73 
     74 .. image:: wallet-designs/cta-withdraw-wire-instructions.png
     75 
     76 This screen is shown after the user clicks on "Wire transfers instructions" button from "Withdraw pending" screen.
     77 
     78 Screen contains:
     79 
     80 - Header with title "Wire transfer instructions"
     81 - Text: "You need to transfer **$amount-with-fees** from your regular bank account to the payment service to receive
     82   **$amount** as digital cash in this wallet
     83 
     84 - Warning icon (color warning `#f99c06`) and text: "$accepted-countries bank accounts only"
     85 - Divider
     86 - Text: "**Step 1:** If you don't already have it in your banking favorites list, then copy and paste **IBAN, recipient name, address** and **amount** into the matching fields in your banking app or website (and save it for next time):"
     87 
     88 - List of details to copy and paste:
     89 
     90   - IBAN
     91   - Recipient name
     92   - Address
     93   - Amount
     94 
     95 - Text: "**Step 2:** Copy this code and paste it into the subject/purpose field in your banking app or website:"
     96 - Warning banner (color WarningContainer `#fdedd3`, rounding radius 15) with warning icon and text: "This is mandatory, otherwise your money will not arrive in this wallet"
     97 - Subject to copy and paste
     98 - Text: "**Step 3:** Finish the wire transfer of 11.23 CHF in your banking app or website, then this withdrawal will proceed automatically. Depending on your bank the transfer can take from minutes up to 2 business days. Please be patient."
     99 - Secondary button "Share" that opens the system share dialog to share the wire transfer instructions with the banking app
    100 
    101 Test Plan
    102 =========
    103 
    104 (If this DD concerns a new or changed feature, describe how it can be tested.)
    105 
    106 Definition of Done
    107 ==================
    108 
    109 (Only applicable to design documents that describe a new feature.  While the
    110 DoD is not satisfied yet, a user-facing feature **must** be behind a feature
    111 flag or dev-mode flag.)
    112 
    113 Alternatives
    114 ============
    115 
    116 * Alternative for input amount to simplify implementing
    117 * Higher positioning of elements, so shortcuts are not hiden by keyboard
    118 
    119 .. image:: wallet-designs/cta-withdraw-alt-1.png
    120    :width: 50%
    121 
    122 
    123 Drawbacks
    124 =========
    125 
    126 Discussion / Q&A
    127 ================
    128 
    129 (This should be filled in with results from discussions on mailing lists / personal communication.)