merchant

Merchant backend to process payments, run by merchants
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merchant-tos-tops-v0.en.rst (4638B)


      1 Terms of Service of the Taler Merchant Backend
      2 ==============================================
      3 
      4 Last update: December 2025
      5 
      6 These Terms of Service (hereinafter **ToS**) regulate the rights and
      7 obligations of users of the Taler Merchant Backend (hereinafter **service**)
      8 provided by Taler Operations AG, Biel/Bienne (hereinafter **TOPS**) on the
      9 domain https://my.taler-ops.ch.
     10 
     11 The service enables users (sellers, merchants, beneficiaries) to configure and
     12 manage settlement with the payment system based on GNU Taler which is also
     13 provided by TOPS. Users automatically accept these ToS and their updates by
     14 using the service.
     15 
     16 The service is based on free software under the terms of the GNU Affero
     17 General Public License as published by the Free Software Foundation, either
     18 version 3 or (at your option) any later version, for more details see
     19 http://www.gnu.org/licenses/.
     20 
     21 The service is in public beta and is offered to the best of our knowledge and
     22 belief. It will be further developed over time and distributed in the hope
     23 that it will be useful, but WITHOUT ANY WARRANTY, including, but not limited
     24 to, the implied warranties of MERCHANTABILITY or FITNESS FOR A PARTICULAR
     25 PURPOSE. The service is provided ‘as is’ and ‘as available’.
     26 
     27 
     28 Disclaimer of warranty
     29 ----------------------
     30 
     31 TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, YOU EXPRESSLY ACKNOWLEDGE
     32 AND AGREE THAT USE OF THE SERVICE IS AT YOUR SOLE RISK AND THAT THE ENTIRE
     33 RISK AS TO SATISFACTORY QUALITY, PERFORMANCE, ACCURACY AND EFFORT IS WITH
     34 YOU. THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE”, WITH ALL FAULTS AND
     35 WITHOUT WARRANTY OF ANY KIND.
     36 
     37 
     38 Limitation of liability
     39 -----------------------
     40 
     41 TO THE EXTENT NOT PROHIBITED BY APPLICABLE LAW, IN NO EVENT WILL TALER BE
     42 LIABLE FOR PERSONAL INJURY, OR ANY INCIDENTAL, SPECIAL, INDIRECT,
     43 CONSEQUENTIAL OR PUNITIVE DAMAGES WHATSOEVER, INCLUDING, WITHOUT LIMITATION,
     44 DAMAGES FOR LOSS OF PROFITS, LOSS OF DATA, BUSINESS INTERRUPTION OR ANY OTHER
     45 COMMERCIAL DAMAGES OR LOSSES, ARISING OUT OF OR RELATED TO THESE TERMS, YOUR
     46 USE OR INABILITY TO USE THE SERVICE.
     47 
     48 
     49 Legal and regulatory requirements
     50 ---------------------------------
     51 
     52 In order to use the service, users are required to use Swiss bank accounts
     53 exclusively and to support TOPS in complying with legal and regulatory
     54 requirements.
     55 
     56 
     57 Data protection
     58 ---------------
     59 
     60 TOPS will ensure that all user data is processed in accordance with Swiss
     61 privacy laws, including the new Swiss Data Protection Act (nFADP) and the
     62 Ordinance on Data Protection (DPO).
     63 
     64 TOPS will never share user data with third parties or let third parties
     65 process user data unless required by law. All data managed with the service is
     66 stored in Switzerland or countries eligible for storing data according to the
     67 aforementioned Swiss laws on data protection, which especially include
     68 cross-boarder data exchange between Switzerland and Germany. No data exchange
     69 happens with servers based in countries outside of the European Union.
     70 
     71 Customers may submit sensitive personal data to the service, including but not
     72 limited to shipping addresses.  Users of our platform are responsible for
     73 adequately protecting their access to such customer data and only using it for
     74 the purposes agreed to by the data subjects.  If we become aware of users
     75 violating this clause, we reserve the right to disable access to the service
     76 for those users.
     77 
     78 
     79 Prices
     80 ------
     81 
     82 At this time, TOPS offers the service on https://my.taler-ops.ch free of
     83 charge.  Before this changes, TOPS will ensure that existing users are able to
     84 migrate their data to other providers or to transition to a self-hosted
     85 solution.
     86 
     87 
     88 Scope
     89 -----
     90 
     91 Other terms of service apply to other parts of the Taler payment system, in
     92 particular to Taler wallets and the Taler payment service itself that are not
     93 covered by the present ToS which are only applicable to the service operated
     94 at https://my.taler-ops.ch.
     95 
     96 
     97 Applicable law and place of jurisdiction
     98 ----------------------------------------
     99 
    100 To the extent permitted by law, all legal relationships between TOPS and users
    101 shall be governed exclusively by substantive Swiss law, excluding conflict of
    102 laws and international treaties. Subject to any mandatory statutory provisions
    103 to the contrary, Biel is the exclusive place of jurisdiction and the place of
    104 performance. For users of the service domiciled outside Switzerland,
    105 Biel/Bienne is also the place of debt collection.
    106 
    107 
    108 Contact
    109 -------
    110 
    111 If you have any questions or concerns regarding these ToS or the service, you
    112 can contact us by post at Berner Fachhochschule, c/o Taler Operations AG,
    113 Höheweg 80, 2502 Biel.